Shipping policy

Shipping Policy Effective Date: 13th November 2024 Thank you for shopping with Atelyer Ashforde Enterprises Pvt Ltd. We aim to provide a seamless shipping experience for all our customers. This Shipping Policy outlines our delivery timelines, charges, and exceptions. 1. General Shipping Timeline We process and ship orders within 1-2 business days after payment confirmation. Delivery typically takes 3-7 business days from the date of dispatch, depending on your location within India. Estimated Delivery Timeframe: Metro Cities: 3-5 business days Non-Metro and Remote Areas: 5-7 business days 2. Shipping Charges Standard Shipping: Free for orders above ₹[Insert Amount]. For orders below this amount, a flat shipping fee of ₹[Insert Amount] will apply. 3. Delivery Partners We work with reliable courier services to ensure timely and secure delivery of your orders. Once your order is dispatched, you will receive an email or SMS with tracking details. 4. Exceptions and Delays While we strive to meet the estimated delivery timeframes, certain situations may cause delays: Public Holidays: Orders placed during national or regional holidays may experience slight delays. Force Majeure: Delays caused by unforeseen circumstances like natural disasters, strikes, or lockdowns. Remote Locations: Delivery to remote or non-serviceable pin codes may take longer than the standard timeline. In case of delays, we will notify you via email or SMS and work to resolve the issue promptly. 5. Undelivered or Lost Packages If your package is not delivered within the estimated timeframe: Contact us at ashfordeatelyer@gmail.com with your order details. We will investigate and provide an update or initiate a replacement/refund if necessary. 6. Address Changes and Order Modifications Please ensure your shipping address is accurate when placing an order. For address changes after placing an order, contact us immediately at ashfordeatelyer@gmail.com. Address modifications may delay shipping. 7. International Shipping Currently, we only ship within India. International shipping will be introduced soon. 8. Contact Us If you have any questions about our shipping policy or need assistance with your order, feel free to contact us: Atelyer Ashforde Enterprises Pvt Ltd Email: ashfordeatelyer@gmail.com Thank you for choosing Atelyer Ashforde Enterprises Pvt Ltd. We appreciate your trust and look forward to delivering your orders with care!